LeesSummitRecruiter Since 2001
the smart solution for Lee's Summit jobs

Community Manager II - Summit Ridge Apartments

Company: JVM Group
Location: Lees Summit
Posted on: January 6, 2021

Job Description:

Community Manager ll - Summit Ridge ApartmentsJVM Realty, Inc.The purpose of this job description is to communicate the responsibilities and duties associated with the position of a Community Manger ll. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Every Associate is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.Brief Position Description: The Community Manager ll is accountable for all community operations. The role of the Community Manager ll is to effectively manage and coordinate persons, activities and available resources in an effort to accomplish community objectives as set forth by the Regional Manager and community owner. These objectives will include maximizing occupancy levels and property values. The Community Manager ll will train the Assistant Community Manager and/or Leasing Manager or Associate to assume the duties of the Community Manager ll in the event of the Community Managers absence. The Community Manager II demonstrates leadership through his/her capability to train all JVM associates they supervise, troubleshoot problems and provide solutions, capable and willing to assist other JVM Communities and called upon to mentor other associates employed at JVM.Duties and Responsibilities: Conduct all business in accordance with and knowledge of pertinent local, state, and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, etc. Fair Housing, etc.Statement of Expectation:JVM associates make a commitment to residents, fellow associates and JVMs business partners to consistently deliver a superior customer experience. All associates are expected to demonstrate Respect, Integrity, Commitment, Professionalism, and Accountability, which are JVMs Core Values. JVM associates work hard and have high standards. They align themselves with JVMs vision: to be an industry leader and the preferred choice for residents, associates and investors, recognized for the service we deliver, opportunities we create and the values by which we live.Administrative:* Ensure Leasing team completes all lease applications, assists with application verifications and notifies prospective residents of results.* Ensure Leasing team completes all lease paperwork (contract, addendums, riders, etc.)* Prepare miscellaneous communications. Ensure the Leasing team reports any service needs by completing a service request in Onesite for maintenance team.* Ensure proper Inventory of office and maintenance supplies* Ensure the Leasing team organizes and files appropriate reports, leases and paperwork.* Attend scheduled company meetings and training seminars.* Assist the Leasing team with preparation of daily and weekly reports, communications, move-in and move-out inventory, market surveys, etc.* Rent collection and delinquency control* Incident reporting* PO process for payables* Budget analysis and maintain financial control* Assist the Service Supervisor/Manager in obtaining bids for projects and capital work* Conduct huddle meetings* Interview and hire all team members* Coach and counsel team members* Conduct all office performance evaluations and collaborate with Service Supervisor/Manager to complete all service performance evaluations.Administrative (In the absence of a Leasing Manager or Assistant Community Manager):* Prepare monthly work schedule for all team members* Ensure the Leasing team is scheduling and coordinating resident renewal events* Ensure move-in goal board is accurate on a daily basis* Complete weekly occupancy forecast form every Monday morningLeasing/Marketing:* Ensure the Leasing team maintains a professional and friendly atmosphere at all times.* Ensure the Leasing team answers incoming phone calls in a professional manner and efficiently handles the customers apartment home needs.* Ensure the Leasing team Inspects the condition of move-in/move-outs* Initiate and implement policies/procedures to maintain resident communications.* Ensure the Leasing team is regularly walking the community to identify potential issues needing attention and either address the issue or alert his/her supervisor of the issue and recommends potential solutions.Leasing/Marketing (In the absence of a Leasing Manager or Assistant Community Manager):* Ensure the Leasing team Inspects models and "market ready" apartment homes daily to ensure cleanliness and move-in ready conditions.* Ensure the Leasing team is creating a target list of apartment homes to lease, on a daily basis* Ensure the leasing team is answering incoming phone calls in a professional manner and handling the customers apartment home needs.* Ensure the Leasing team is checking for computer leads every 30 minutes in an effort to communicate with the customer promptly and make an appointment to view the community and apartment homes.* Ensures the leasing team follows proper prospect follow up procedures and maintains a clean prospect pipeline* Ensure the Leasing team is greeting prospective residents, qualifying prospect(s) and determining needs and preferences.* Ensure the Leasing team is presenting the community and targeting apartments by demonstrating the features and benefits in an effort to close the sale.* Ensure the Leasing team maintains awareness of local market conditions and trends. Contributes ideas to the Community Manager for marketing community and for improving resident satisfaction.* Ensure the Leasing team inspects all marketing ads daily to ensure proper community data and photos.* Ensure Craigs List ads are created daily, following the JVM Craigs List procedures.* Ensure the Leasing team is inspecting the condition of move-in/move-outs.* Review and contact all notices to vacate to determine the cause of the move-out.* Initiate and implement policies/procedures to maintain resident communications.* Ensure the Leasing team is physically walking and inspecting community on a daily basis and checks on vacant and target apartments.* Update vacancy status on a daily basis and coordinate with service staff to ensure timely recondition of apartments after move-out.Financial:* Assist in the formulation of budgets and is responsible for staying within the established budgetary limitations.* Assist with monthly financial budget reporting and quarterly owners reports* Ensure that all rents are collected and posted when due* Ensure POs are created for all merchandise before items are purchased or services are scheduled.* Ensure all vendor service agreements and contracts are followed and the vendor work is inspected for satisfaction.Requirements of Position:* High school diploma or GED* Three (3) years supervisory experience* Three (3) years sales experience* Three (3) years property management experience* Three (3) years of customer service experience in a professional setting is required* Three (3) years administrative experience* Excellent written and verbal communication skills* Computer experience* Excellent organizational skillsWork Hours: Minimum 40 hours per week with flexible work week. A Community Manager ll is required to work a flexible work week, including weekends (if needed).Safety/Risk:* Report all liability and property incidents to Regional Manager, Director of Training, HR, and VP of Operations immediately.* Ensure that all workers' compensation claims are reported immediately and proper paper work is completed in a timely manner.* Ensure weekly light checks are completed* Ensure daily camera checks are completed* Conduct monthly safety meetings with all team members.* Complete pertinent safety checklists with all team members.Drivers License and Transportation: Must have a valid drivers license and automobile insurance for personal vehicle transportation throughout the community to perform apartment home tours, inspections of apartment homes, community curb appeal inspections or to pick up replacement parts and supplies from vendors.Certifications/Licenses: NoneSupervisory Responsibility:* Supervise up to three (3) Leasing Associates/Concierge/Leasing Manager* Supervise one (1) Assistant Community Manager* Supervise up to three (3) Service Technicians* Supervise one (1) Service Supervisor/Service ManagerADA Physical Requirements of the Position:Must be able to climb stairs and walk the Community grounds.

Keywords: JVM Group, Lee's Summit , Community Manager II - Summit Ridge Apartments, Executive , Lees Summit, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Occupational Medicine Physician Clinic Medical Director - Kansas City, MO
Description: Occupational Medicine opening in Kansas City, Missouri. This and other physician jobs brought to you by DocCafe.com Our physicians spend 90 of their time clinically treating patients the remaining 10 (more...)
Company: Integrity Healthcare
Location: Kansas City
Posted on: 01/17/2021

Description: General Summary: br As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily (more...)
Company: Family Dollar
Location: Kansas City
Posted on: 01/17/2021

Off-Shift Production Manager
Description: Must Have Experience in an Automotive Manufacturing Facility br xA0 br This position may be stationed on an OFF SHIFT to provide leadership and accountability. br xA0 br Production Manager (more...)
Company: Job Juncture
Location: Kansas City
Posted on: 01/17/2021

Marketing Merchandising Manager
Description: Our B2B and B2C retailer needs a Chief Merchandising Manager to join its team full time. The Chief Merchandising Manager will work closely with a variety of cross-functional teams from the New Product (more...)
Company: Creative Circle
Location: Kansas City
Posted on: 01/17/2021

RN / Manager / Missouri / Permanent / Registered Nurse ICU Job
Description: Description SHIFT: Nights rotating weekends br br SCHEDULE: Full-time br br Are you passionate about delivering superior, patient-centered care At HCA Healthcare, we are committed to caring (more...)
Company: HCA.
Location: Belton
Posted on: 01/17/2021

Director of Pediatric Radiation Oncology
Description: Pediatric-Radiology opening in Kansas City, Kansas. This and other physician jobs brought to you by DocCafe.com The Department of Radiation Oncology at the University of Kansas KU is seeking a Director (more...)
Company: Jordan Search Consultants
Location: Kansas City
Posted on: 01/17/2021

Chief Information Officer
Description: Job : 641788Release Date: 1/11/2021Company: Consumer Retail Banking, Kansas City, MOSalary: ConfidentialRemarks:The CIO acts as the lead innovator, operator, and guardian of DFC and Affiliate Banks technology-based (more...)
Company: ExecuNet
Location: Kansas City
Posted on: 01/17/2021

General Manager
Description: Groundworks is the nation's leading foundation repair and water proofing company. As a leader in our field Groundworks has been recognized as one of Inc.5000 fastest growing companies for two consecutive (more...)
Company: Groundworks
Location: Kansas City
Posted on: 01/17/2021

Service Manager
Description: The Manager, LegalTech Services is an experienced team leader with an extensive and proven track record in strategy development and implementation planning, risk management and quality control, process (more...)
Company: Clyde & Co
Location: Kansas City
Posted on: 01/17/2021

Registered Nurse Case Manager RN - Home Health and Hospice
Description: Job DescriptionDescription Heartland Home Health Care and Hospice is part of the HCR ManorCare family, a leading provider of home health care, hospice care, skilled nursing, memory care and
Company: Heartland Hospice
Location: Butler
Posted on: 01/17/2021

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Lee's Summit RSS job feeds