LeesSummitRecruiter Since 2001
the smart solution for Lee's Summit jobs

District General Manager - East Kansas City

Company: H&R BLOCK
Location: Lees Summit
Posted on: July 3, 2019

Job Description:


Join H&R Block, a global consumer tax services provider that has prepared more than 680 million tax returns since 1955. There are approximately 12,000 company-owned and franchise retail locations in all 50 states, Puerto Rico and other U.S. territories, and on U.S. military bases around the world. An H&R Block branded retail office is located within five miles of most Americans.

The District General Manager is responsible for leading a geographic district of approximately 17 H&R Block retail tax offices. Recruits and hires seasonal district associates, providing coaching, development, and performance management to direct reports. Manages office leaders and holds them accountable for coaching, development, and performance management of office associates. The District GeneralManager leads and manages the district by establishing and maintaining sales plans, offices, hiring, training and evaluating district associates. Ensures that policies and procedures are implemented and followed in each supervised office to increase revenues, control expenses and promote client satisfaction through a consistent positive experience. Responsible for accelerating business growth through implementation of business plan, marketing, and identification of growth opportunities. Effectively manages labor to ensure maximum productivity and profitability.


  • Recruit, interview, and hire and onboard high caliber, top performing talent for key district positions. Support Office Leaders in hiring of office-level associates.
  • Coach and elevate performance of associates through goal-setting, coaching, and providing timely feedback. Support Office Leaders in end-to-end performance management of office-level associates. Responsible for triggering corrective action processes, as necessary, for direct reports.
  • Provide leadership, growth and development opportunities to direct reports and create a high performing, engaged, and collaborative district team. Build a recognition culture in alignment with the Company's vision and mission.
  • Champion client experience by ensuring every office associate is focused on easing the client's tax-related stress by providing a welcoming and personalized service. Seek and utilize client feedback to drive decisions and prioritize client-focused change. Serve as brand ambassador and promote the H&R Block brand within community, to clients, and to associates.
  • Implement business plan and identify district growth opportunities. Exceed business results and rapidly gain market share by implementing a district-level market plan. Hold Office Leaders and associates accountable for business growth at office and individual levels. Utilize business data to make decisions to drive business results.
  • Meet or exceed sales targets by developing and executing a sales plan that grows market share and clients, while retaining current client base. Accelerate growth through active participation in B2B and B2C events, building not-for-profit relationships.
  • Develop, implement and monitor strategy to increase client satisfaction and client retention within district. Seek and utilize client feedback to drive decisions and prioritize client-focused change.
  • Manage staffing, labor, and compliance.

    • Bachelor's degree in Business or other related field or an equivalent combination of education and experience.Experience
      • Three to five years of business experience to include strategic development, budgeting and people management
      • Effective management of field personnel to include a working knowledge oforganizational planning techniques including the development of goals and objectives, staffing, and work standards
      • Strong customer relationship skills with the desire and proven ability to work in a diverse work setting
      • Demonstrated effective interpersonal, communication and facilitation skills that apply to all levels of the organization
      • Ability to plan and coordinate multiple projects and work initiatives while meeting deadlines
      • Proven analytical and problem solving skills
      • Willingness to work irregular schedulesTechnical skills
        • Understanding and previous use of a Windows-based computer system.
        • Proficiency in MS Word, Excel, and PowerPoint
        • Ability to navigate on the InternetManagement
          • Three to five years of management experience

Keywords: H&R BLOCK, Lee's Summit , District General Manager - East Kansas City, Executive , Lees Summit, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Oncology Territory Manager, ADC - Kansas City KS
Description: Join a Legacy of Innovation 110 Years and Counting With over 100 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 15,000 employees around the world draw upon (more...)
Company: Daiichi Sankyo
Location: Kansas City
Posted on: 07/17/2019

Banquet Manager
Description: br Aparium Hotel Group is looking for a Banquet Manager to join the team at our newest independent brand, The Crossroads Hotel, in Kansas City in the heart of the artistic community of midtown KC. (more...)
Company: Aparium Hotel Group
Location: Kansas City
Posted on: 07/17/2019

Office Manager, College of Science and Health
Description: Position Available Office Manager, College of Science and Health Appointment Date Immediately Responsibilities The Office Manager for the College of Science and Health ensures that the essential functions (more...)
Location: Kansas City
Posted on: 07/17/2019

Site Utility Manager
Description: Site Utility Manager MFE his position is located at the General Motors Fairfax Assembly Plant located in Kansas City, KS. We proudly build the Cadillac XT4 Responsibilities of the Site Utility (more...)
Location: Kansas City
Posted on: 07/17/2019

Senior Manager, Quality
Description: Job Summary The primary responsibility of this position is to manage the Quality organization and to maintain the Quality Management System to ensure the quality of products produced by the SPX Cooling (more...)
Company: SPX Corporation
Location: Olathe
Posted on: 07/17/2019

Description: Title br br Manager br br 07/09/2019 br br Job Description br br JOB SUMMARY br br Direct, manage, and coach a team that delivers client support through multiple channels eg voice, (more...)
Company: H&R Block
Location: Kansas City
Posted on: 07/17/2019

Project Manager - Retail Fixture & Merchandise
Description: The Project Manager is responsible for managing a team of hourly employees in a retailer location. This is a hands-on leadership role managing assembling, adjusting, or moving gondola or pallet racking (more...)
Company: Driveline Retail Merchandising
Location: Kansas City
Posted on: 07/17/2019

National Sales Director
Description: Balance the Superfood Shot - a mission-driven companyWe are Balance the Superfood Shot, a venture capital-backed brand out to change the health of America. We are real people who believe in real food. (more...)
Company: Life Equals / Balance the Superfood Shot
Location: Kansas City
Posted on: 07/17/2019

Senior Marketing Manager
Description: Title br br Senior Marketing Manager br br 07/12/2019 br br Job DescriptionThis position leads, develops, recommends and implements client acquisition marketing plans and programs for key (more...)
Company: H&R Block
Location: Kansas City
Posted on: 07/17/2019

Property Manager
Description: POSITION:--------------------------Community ManagerSTATUS:--------------------------------Full-time, ExemptWORK SCHEDULE:40 hours per week, Monday - FridayLOCATION:------------------------Piper Lofts, (more...)
Company: The Dalmark Group
Location: Kansas City
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Lee's Summit RSS job feeds