LeesSummitRecruiter Since 2001
the smart solution for Lee's Summit jobs

Quality and Operations Manager with Security Clearance

Company: Forfeiture Support Associates, Llc
Location: Lees Summit
Posted on: July 31, 2019

Job Description:

Focused on delivering unsurpassed service in support of the law enforcement community, FSA, a rapidly growing joint venture owned by multi-billion dollar, publicly-traded SAIC and AECOM, is anticipating the need for a Quality -amp; Operations Manager in our Lee Summit, MO operations. This new position is being planned in response to increased demand for FSA's law enforcement and homeland security focused support services. Summary of Essential Job Functions: * Provide exceptional customer service through the development and management of the Quality Control Plan (QCP). * The quality program shall consist of all activities associated with quality control and assurance to meet or exceed the quality standards specified in contractual documents.
* Lead ASC Quality Council * Members of Council include Corporate PM, Facilities Manager, four Regional Managers, and Logistics Manager
* Council's mission is to identify -amp; recommend new approaches to improve quality, cost and process efficiencies.
* Oversee operations and ensure quality standards are maintained
* Lead the customer service team / manage the reporting team
* Review performance metrics and quality reports from a variety of sources
* Provide accurate and timely reporting to customer and internal stakeholders
* Utilize international quality standards (such as ISO) to standardize and improve operations
* Conduct field audits as appropriate
* Develop training requirements and related content for both formal and informal (on-the-job) training * Liaise with Training Manager on adherence and effectiveness Requirements Minimum Educational Requirements: * Bachelor's degree preferred; may substitute increasingly responsible work experienceSkills/Qualifications Required:
* Minimum eight (8) years of experience in monitoring high volume service-industry operations and quality.
* Demonstrated experience in * Monitoring internal procedures for adherence to Government regulations and policies, as well as internal standards
* Coordinating operational and administrative actions
* Using international quality standards to standardize and improve operations.
* Minimum two (2) years of experience in training activities * Developing training requirements
* Preparing written training materials
* Coordinating/scheduling formal classroom and informal, on-the-job training
* Evaluating effectiveness
* Experience conducting field audits (especially International Organization for Standardization [ISO] audits) is desirable.
* Exceptional oral and written communications skills
* Analytical and problem-solving skills
* Leaderships and strong interpersonal skills
* Ability to obtain and maintian a Public Trust Security AccessOther Requirements:
* Regular travel to various sites to conduct quality reviews and operational process training EEO Statement Forfeiture Support Associates (FSA) LLC is proud to be an Affirmative Action/ Equal Opportunity Employer. We recruit, employ, train, compensate, and promote qualified persons in all job titles without regard to age, ancestry, color, gender, HIV status, marital status, medical condition, national origin, physical or mental disability, race, religion, sex, sexual orientation (including gender expression and identity) veteran status, family leave status, and any protected group status as defined by applicable law.

Keywords: Forfeiture Support Associates, Llc, Lee's Summit , Quality and Operations Manager with Security Clearance, Executive , Lees Summit, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Local Hire (Emergency Management Specialist IV)
Description: Local Hire Emergency Management Specialist IV Department of Homeland Security Federal Emergency Management AgencyOverview - Open closing dates 08/01/2019 to 08/08/2019 This job will close when (more...)
Company: Federal Emergency Management Agency
Location: Kansas City
Posted on: 08/19/2019

Description: Minimum required--- 3 years selling to State and Local Government Accounts SLED is preferred--- Strong executive contacts--- Demonstrated history of
Company: kore systems
Location: Kansas City
Posted on: 08/19/2019

Regulatory Services Manager
Description: JOB DESCRIPTIONRegulatory Services Manager for AgriThority--, a science-based development company offering product, business, and market development services to agricultural innovators POSITION SUMMARYThe (more...)
Company: AgriThority
Location: Kansas City
Posted on: 08/19/2019

Market Area Manager
Description: The continued success of Credit Acceptance starts with our Sales and Marketing teams. Our outside sales professionals are on the frontline pushing the boundaries of our company growth and revenue generation. (more...)
Company: Credit Acceptance
Location: Saint Joseph
Posted on: 08/19/2019

Psychiatric Medical Director
Description: Psychiatric-Mental Health opening in Kansas City, Kansas. This and other physician jobs
Company: FCSpsy
Location: Kansas City
Posted on: 08/19/2019

Medical Director
Description: Medical Director opening in Kansas City, Missouri. This and other physician jobs brought to you by DocCafe.com Specialty: Medical DirectorLocation: Kansas City, MissouriEmployment: Direct Hire/Permanent (more...)
Company: All Medical Personnel
Location: Kansas City
Posted on: 08/19/2019

Management Trainee
Description: If youre looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself (more...)
Company: Enterprise
Location: Saint Joseph
Posted on: 08/19/2019

Commercial Relationship Manager II
Description: Billing Franciscan Alliance 2434 Interstate
Company: Franciscan Health
Location: Kansas City
Posted on: 08/19/2019

Foster Care Case Manager (Crittenton Children's Center)
Description: 34 The best place to get care. The best place to give care. 34 That is the Saint Luke's vision and, whether in a hospital, clinic, practice, or office, our more than 12,000 employees strive toward (more...)
Company: SLH Saint Luke's Hospital of Kansas City
Location: Kansas City
Posted on: 08/19/2019

Management Position
Description: Management Opportunity If you have management/sales experience,
Company: Eucalyptus Real Estate
Location: Topeka
Posted on: 08/19/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Lee's Summit RSS job feeds