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Operations Manager with Security Clearance

Company: ASRC Federal
Location: Lees Summit
Posted on: November 10, 2019

Job Description:

Job Description Position Title: Operations Manager-Records Operations Support Services (ROSS)
Work Location: * National Records Center (NRC), Lee's Summit, MO
* National Records Center Extension Site 1 (NRCES1), expected to be within 30 mile
radius of the NRC
* File Storage Facility (FSF), Harrisonburg, VA The mission of the NRC, NRCES1, and FSF is to provide customers with timely access to complete and accurate information from the agency's records and or subsidiary data systems. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. External Description:
In anticipation of favorable award of the U.S. Citizenship and Immigration Services National Records Center (NRC) and File Storage Facility (FSF) Records Operations Support Services (ROSS) contract, ASRC Federal is seeking a Operations Managers for an onsite role in Lees Summit, MO, the NRCES1 and Harrisonburg, VA. Key Role: The Operations Manager provides support and assistance to the program manager in all operational areas at the client site. The operations manager is responsible for the development of shift schedules, staffing and ensuring adequate personnel are available to meet all mission requirements. They assist in the development of procedures and support all managerial activities and serve as a liaison on all customer interface activities. The Operations Manager shall also manage and maintain involvement in the hiring of personnel, operations and quality reporting, contract management, and operations excellence. Functional Responsibility: * Responsible for acting as the Program Manager in the Program Manager's absence at the NRC location * Must be able to travel between locations to attend in-person meetings with Government personnel within 2 hrs. of notification This position requires:
* Demonstrated experience in addressing operational concerns and issues, monitoring overall customer satisfaction
* Experience with developing and implementing operational procedures and policies
* Analyzing training needs/requirements * Excellent interpersonal communication and organizing skills to coordinate project activities
* Demonstrate interpersonal ability to communicate with others effectively
* Ability to conduct research for special projects, respond timely inquiries from the Government and present written/ oral briefings to management officials
* Ability to work with details and time-sensitive issues
* Good decision-making skills and respond to high-pressure situations
* Must be available 24/7 via phone in case of emergencies Minimum/Basic Qualifications: * Bachelor's Degree in one of the following disciplines: program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields. * Must have a minimum of two (2) years of recent overall project management experience
* Experience may be considered equivalent if experience demonstrated increased depth and breadth of responsibility. * A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements
* Must have or be able to obtain a DHS Secret Clearance Preferred Qualifications: * A Project Management Professional certification is considered a strength
* Experience in Government contracts environment will be considered a strength.
* Management of projects and/or contracts in excess of $30 million annually or supervision of 200 people or more will be considered a strength. ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable lawRequirements Position Title: Operations Manager-Records Operations Support Services (ROSS)
Work Location: * National Records Center (NRC), Lee's Summit, MO
* National Records Center Extension Site 1 (NRCES1), expected to be within 30 mile
radius of the NRC
* File Storage Facility (FSF), Harrisonburg, VA The mission of the NRC, NRCES1, and FSF is to provide customers with timely access to complete and accurate information from the agency's records and or subsidiary data systems. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. External Description:
In anticipation of favorable award of the U.S. Citizenship and Immigration Services National Records Center (NRC) and File Storage Facility (FSF) Records Operations Support Services (ROSS) contract, ASRC Federal is seeking a Operations Managers for an onsite role in Lees Summit, MO, the NRCES1 and Harrisonburg, VA. Key Role: The Operations Manager provides support and assistance to the program manager in all operational areas at the client site. The operations manager is responsible for the development of shift schedules, staffing and ensuring adequate personnel are available to meet all mission requirements. They assist in the development of procedures and support all managerial activities and serve as a liaison on all customer interface activities. The Operations Manager shall also manage and maintain involvement in the hiring of personnel, operations and quality reporting, contract management, and operations excellence. Functional Responsibility: * Responsible for acting as the Program Manager in the Program Manager's absence at the NRC location * Must be able to travel between locations to attend in-person meetings with Government personnel within 2 hrs. of notification This position requires:
* Demonstrated experience in addressing operational concerns and issues, monitoring overall customer satisfaction
* Experience with developing and implementing operational procedures and policies
* Analyzing training needs/requirements * Excellent interpersonal communication and organizing skills to coordinate project activities
* Demonstrate interpersonal ability to communicate with others effectively
* Ability to conduct research for special projects, respond timely inquiries from the Government and present written/ oral briefings to management officials
* Ability to work with details and time-sensitive issues
* Good decision-making skills and respond to high-pressure situations
* Must be available 24/7 via phone in case of emergencies Minimum/Basic Qualifications: * Bachelor's Degree in one of the following disciplines: program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields. * Must have a minimum of two (2) years of recent overall project management experience
* Experience may be considered equivalent if experience demonstrated increased depth and breadth of responsibility. * A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements
* Must have or be able to obtain a DHS Secret Clearance Preferred Qualifications: * A Project Management Professional certification is considered a strength
* Experience in Government contracts environment will be considered a strength.
* Management of projects and/or contracts in excess of $30 million annually or supervision of 200 people or more will be considered a strength. ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law

Keywords: ASRC Federal, Lee's Summit , Operations Manager with Security Clearance, Executive , Lees Summit, Missouri

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