Senior Supervisor - Admissions
Company: Worlds of Fun
Location: Kansas City
Posted on: January 30, 2026
|
|
|
Job Description:
Overview: Manages the daily operations and staff of the
Admissions and Guest Services departments. Making decisions for the
Department in the absence of an Area Manager. Responsibilities:
Manages the daily operations and staff of the Admissions and Guest
Services departments. Schedules associates to ensure adequate
staffing levels are maintained within budgetary guidelines. Trains,
directs, motivates, evaluates and disciplines staff with
appropriate documentation. Acts on associate and safety concerns.
Make decisions for the department in the absence of an Area
Manager. Maintains inventory and monitors use of departmental
supplies and equipment. Ensures the availability of all needed
materials and equipment for the smooth and efficient operation of
the department/division. Maintains equipment and operations;
notifies maintenance of equipment problems as necessary.
Communicates regularly with management, including operational
issues, associate or guest concerns, losses and any unusual
situations. Establishes and maintains a good working relationship
with other departments and support teams. Attend meetings as
needed. Assists with special event preparations. Assists in
emergency procedures such as cancelled events and park evacuations.
Provides guest service according to Six Flags standards when
serving the guest or working with subordinates, including
initiating guest interactions, answering questions and giving
directions. Maintains cleanliness and safety in assigned work area
and performs all duties in compliance with Six Flags Safety
guidelines and requirements and report all unsafe or unusual
conditions to supervision. Meets scheduling availability
requirements, including nights, weekends, and holiday periods to
meet business needs. Meets Six Flag’s attendance requirements as
outlined in Cedar Fair's attendance policies. Adheres to Six Flag’s
Rules of Conduct including specific costuming and grooming
standards as outlined in Employee Guidelines and other
park/division specific policies and procedures. Other duties may be
assigned. Qualifications: Knowledge, Skills, and Abilities:
Communication, Guest Service, Teamwork and Integrity Ability to
maintain a calm-demeanor during emotionally charged situations.
Quality of Work, Productivity and Initiative Ability to detect and
react quickly to problems or inconsistencies. Ability to add and
subtract two-digit numbers and to multiply and divide with 10's and
100's. Ability to perform these operations using units of money and
weight measurement, volume, and distance. Ability to read, write,
speak and understand English at a level sufficient to conduct
employee meetings; provide detailed direction to staff, guests, and
vendors; and write policies, procedures, reports and other
business-related documents and correspondence. Qualifications: High
School Diploma or GED 1-2 Years Related Experience At Least 18
Years of Age Ability to work nights, weekends and holiday periods
to meet business needs. Ability to pass a mandatory (or random)
drug test, per Company policy, unless prohibited by state or
provincial law. Ability to pass a background check, if 18 years of
age or older, which may include, but is not limited to, credit,
criminal, DMV, previous employment, education and personal
references, per Company policy, unless prohibited by federal,
state, or provincial law.
Keywords: Worlds of Fun, Lee's Summit , Senior Supervisor - Admissions, Healthcare , Kansas City, Missouri
