LeesSummitRecruiter Since 2001
the smart solution for Lee's Summit jobs

shift supervisor - Store# 02417, LEE'S SUMMIT

Company: Starbucks
Location: Lees Summit
Posted on: January 9, 2021

Job Description:

Job Summary and MissionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.
  • Maintains regular and punctual attendanceSummary of ExperienceCustomer service experience in a retail or restaurant environment - 1 yearBasic Qualifications
    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
    • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
    • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
    • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employeesRequired Knowledge, Skills and Abilities
      • Ability to direct the work of others
      • Ability to learn quickly
      • Effective oral communication skills
      • Knowledge of the retail environment
      • Strong interpersonal skills
      • Ability to work as part of a team
      • Ability to build relationshipsStarbucks and its brands are an equal opportunity employer of all qualified individuals.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Keywords: Starbucks, Lee's Summit , shift supervisor - Store# 02417, LEE'S SUMMIT, Hospitality & Tourism , Lees Summit, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Regional Merchandising Manager
Description: POSITION PURPOSEThe Regional Merchandising Manager RMM is an extension of the corporate merchandising function focused on executing the corporate merchandising strategy in their local markets. RMM s (more...)
Company: The Home Depot - General
Location: Kansas City
Posted on: 01/21/2021

Delivery Driver / Courier
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Platte City
Posted on: 01/21/2021

Delivery Driver - Weekly Pay
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Kansas City
Posted on: 01/21/2021


Delivery Driver - Flexible Schedule
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Adrian
Posted on: 01/21/2021

Information Security Lead-GRC
Description: What you'll do... H R Block GRC Team Lead H R Block is seeking a highly motivated leader to join our Information Security Governance, Risk, Compliance GRC Team. The position will serve as the primary (more...)
Company: H&R Block
Location: Kansas City
Posted on: 01/21/2021

Open Interviews - Warehouse Workers
Description: br CHEWY is now offering NEW, INCREASED PAY RATES UP TO 18/hr, PLUS BONUS PAY AND INCENTIVES br ul li New Pay Increases January 3rd until January 16th , 2021 br li Receive an additional (more...)
Company: Chewy
Location: Spring Hill
Posted on: 01/21/2021

Lead, Mobile Customer Service
Description: Job Summary Serves as the primary contact for the Spectrum Mobile team as well as any customer escalations. Provides expert support as it relates to troubleshooting Spectrum Mobile offerings, technical (more...)
Company: SPECTRUM
Location: Kansas City
Posted on: 01/21/2021

68W Health Care Specialist
Description: Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National (more...)
Company: Army National Guard
Location: Kansas City
Posted on: 01/21/2021

Delivery Driver - Flexible Schedule
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Raymore
Posted on: 01/21/2021

CDS Part Time Shift Supervisor
Description: CDS Part Time Shift SupervisorAre you outgoing and enthusiastic about interacting with people If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration Services CDS (more...)
Company: Advantage Solutions
Location: Kansas City
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Lee's Summit RSS job feeds