LeesSummitRecruiter Since 2001
the smart solution for Lee's Summit jobs

Guest Service Representative

Company: Fairfield Inn & Suites Kansas City Lees Summit
Location: Lees Summit
Posted on: November 25, 2019

Job Description:

Job overview As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest's experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas. The ideal candidate will: Have one year of hotel, customer service and/or sales experience. * Special consideration will be given to those who exhibit a proven track record of exemplary customer service/sales performance in other business fields with strong leadership abilities, excellent oral and written communication skills, proficient computer skills to include Word, Excel, Adobe and guest and employee centric management practices.* Be incredibly friendly, customer centric, love to smile and have knowledge of the local area. Have good computer skills and brand POS experience. Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs. Assists with sales and marketing efforts as directed by the Director of Sales and General Manager. Provides a professional image at all times through appearance and dress. Note: Other duties as assigned by supervisor or management Benefits for Full Time Employees Medical, Dental, and Vision Coverage 401K retirement plan Short and Long-Term Disability Income* Term Life and AD&D Insurance Vacation PTO & Holiday/Sick PTO Employee Assistance Program *Specific plans for specific positions

Keywords: Fairfield Inn & Suites Kansas City Lees Summit, Lee's Summit , Guest Service Representative, Hospitality & Tourism , Lees Summit, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Merchandiser
Description: The OpportunityWe're looking for a Retail Merchandiser, working in the Retail industry in Kansas City, Missouri. br ul br li Works independently for a portion of the assignment and as a part of (more...)
Company: PSG Global Solutions
Location: Kansas City
Posted on: 12/14/2019

Bicycle Technician
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Saint Joseph
Posted on: 12/13/2019

Cook, Dishwasher, Host, Barista, Busser - Apply Today!
Description: Who we are When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes,
Company: The Cheesecake Factory
Location: Kansas City
Posted on: 12/14/2019


General Manager- Tiffany Springs - Store 343- Ulta Beauty
Description: The General Manager GM is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The GM (more...)
Company: Ulta Beauty
Location: Kansas City
Posted on: 12/14/2019

Cashier
Description: Job Description:The Crewmember - At Raising Cane's, What We Do is serve the Perfect Box, Fast, Friendly, Clean Have Fun A Crewmember has the primary responsibility of providing a positive Customer (more...)
Company: Raising Cane's
Location: Blue Springs
Posted on: 12/14/2019

Store Manager
Description: Summary br br As a Retail Store Manager, you will be responsible for the management and leadership of one of our BMC Mattress stores. This will include driving sales performance as well as ensuring (more...)
Company: Tempur Sealy
Location: Lees Summit
Posted on: 12/13/2019

Supermarket Shopper
Description: IN-STORE SHOPPERWhy shop and deliver with Instacart Instacart is a North American leader in online groceries. We strive to help make grocery delivery effortless, affordable, and accessible to everyone. (more...)
Company: Instacart
Location: Topeka
Posted on: 12/14/2019

Associate Team Leader
Description: Job Details Company Overview Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in (more...)
Company: H&R Block
Location: Kansas City
Posted on: 12/14/2019

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: Home Depot
Location: Olathe
Posted on: 12/14/2019

Part-time Nabisco Retail Merchandise Stocker - Topeka, KS
Description: Part-time Nabisco Retail Merchandise Stocker - Topeka, KS Mondelz International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic (more...)
Company: Mondelez International
Location: Topeka
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Lee's Summit RSS job feeds