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Field Service Coordinator

Company: Short Circuit Electronics
Location: Lees Summit
Posted on: March 14, 2020

Job Description:

Short Circuit is a rapidly growing company that installs and services the physical security equipment (CCTV, access control, alarms) for national companies throughout the US, Canada and Puerto Rico.The Field Service Coordinator is a key position that allows us to provide national service to our customers. This person will be responsible for finding, retaining and managing the relationships of our subcontractor network along with data base management and the administrative aspects of the Field Service department. Key responsibilities include:


  • Identifying qualified technicians in an area if one doesn't exist
  • Onboarding new technicians
  • Maintaining insurance information
  • Pre-call technicians the day before a job to confirm ETA
  • Contact technicians who don't meet ETA
  • Address performance and overage issues

    The ideal candidate will the following skills:

    • Technical aptitude

      • CCTV, alarm or low voltage experience preferred
      • Experience in the field doing construction or installing equipment desired


      • Ability to hold people accountable
      • Organization and follow up
      • Basic computer and keyboarding
      • Strong oral and written communication

        And possess these qualities:

        • Team player
        • Models professionalism
        • Operates with a sense of urgency
        • Displays tenacity and grit
        • Ability to work with minimal supervision
        • Willingness to work in an office environment


          We offer a competitive salary with the following benefits:

          • Health Insurance (company pays 80% of employee cost)
          • Flexible Spending Account
          • 401(k)
          • Profit Sharing
          • Paid holidays (including birthday)
          • Vacation

Keywords: Short Circuit Electronics, Lee's Summit , Field Service Coordinator, IT / Software / Systems , Lees Summit, Missouri

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