Operations Analyst-SQL

Company: SelectQuote
Location: Lees Summit
Posted on: October 12, 2020

Job Description:

Job Summary:

SelectQuote is looking for an Operations Analyst to join our team in Kansas. The Operations Analysts is a key member of the organization, with exposure to all parts of the business unit. This roll works closely with departmental managers to analyze performance and maximize return on investment. Other responsibilities include process support, analytics based decision making, data management and project implementation.

This is data driven role in which analysis will drive company decisions, and provide the opportunity to have an immediate impact on the business' performance.

Essential Functions:

* Develop detailed, quantitative analysis associated with developing meaningful insights to business performance
* Identify workflow/system improvements and present solutions to management team.
* Provide analysis of strategic initiatives to help determine the efficacy of new and existing programs
* Develop clear and concise communication to senior management supporting findings and recommendations
* Ability to evaluate unit and aggregate economics of channels and recommend changes to current optimization strategy
* Collaborate closely with stakeholders to develop ad hoc reporting as needed to ensure each team has the data needed to hit KPI targets
* Collaborate with members of Sales, Finance, Operations and Marketing departments
* Serve as subject matter expert and give business direction to the Data Science and Business Intelligence groups
* Become familiar with customer relationship software (SelectCARE and ARC)

Knowledge, Skills, and Abilities:

* Excellent oral and written communication skills
* Strong understanding of unit economics and profitability measures
* Strong organizational and time management skills
* Strong Attention to detail
* Intellectual curiosity towards research
* Superior analytical and business judgement
* Highly motivated, resourceful and self-directed with the ability to deliver under pressure
* Fast learner who is career minded and seeks additional responsibility as earned

Training and Experience:

* Bachelor's Degree in Business, Statistics, Analytics or related experience
* Skilled with Microsoft Office, including Excel and PowerPoint
* Proficient in SQL or aptitude to become proficient quickly with training

Keywords: SelectQuote, Lee's Summit , Operations Analyst-SQL, IT / Software / Systems , Lees Summit, Missouri