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Cloud Infrastructure Engineer

Company: Government Employees Health Association, Inc. (GE
Location: Lees Summit
Posted on: August 15, 2019

Job Description:

GEHA is a leader in health services for federal employees and related customers, serving our chosen markets with low-cost offerings and best-in-class customer care, sustained by a nimble and efficient organization. The Engineer s role is to ensure the stable operations of the technology operational architectures. This includes monitoring, configuring, installing, administering, planning, developing, maintaining, and supporting the availability of the technology operations (may include systems, network, and telecommunications). This role is responsible for monitoring the internal service request ticket system and resolving or escalating request from the service desk as appropriate. Engineer is a Self-starter, able to work with minimal direction from management. Understands need for lateral thinking and displays willingness to adapt to new ways of doing business. SKILLS Provide enterprise applications, systems, network, andor telecommunications support for daily operations monitors and reviews systems for availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability. Provides on-call infrastructure support during non-business hours. Participates in meetings to explain technical solutions and the feasibility of company operations to meet department needs for software and hardware. Works with Engineer peers and Leadership in finding cost-effective solutions to new and existing software and hardware needs. Monitors company Infrastructure with associated software or hardware, provides performance statistics, and reports as directed by Leadership. Recommends and implements appropriate actions to determine and resolve operational architecture issues, which may include systems, network, and telecommunications. Maintains knowledge of associated company management software, architectures, telecommunication products and services. Provides monitoring and reporting of technology operations as directed. Self-starting, able to work with minimal direction from management. Understands need for lateral thinking Displays willingness to adapt to new ways of doing business. Improves existing team processes. Creates effective documentation used by others. Attention to detail. Digs in and makes progress on work. Stays focused and isn't distracted by irrelevant things. Requires a Bachelor's degree (120 credit hours) in Computer Science, Information Systems Management, Telecommunications, or qualified technology certifications in network, systems, or other related certifications. Requires three years of experience in a systems andor networking environment including VMware (virtualization), Citrix, Microsoft Windows servers, Microsoft Active Directory, Microsoft Exchange email, backup and restore hardware and software, telecommunications and VOIP telephony supporting (or working in) call center environments, including voice services and gateways, installing and configuring desktops, servers, wireless networking, and an understanding of the security, integrity, and safety of company operational efficiencies plus other related products. Additional years of qualifying work experience may be considered in lieu of formal education. Requires effective verbal and written communication skills to consult with management, business partners, users and vendors. Requires effective organizational skills and the ability to manage frequent interruptions and multiple priorities. Requires the ability to relate well with coworkers and vendor representatives in order to enlist cooperation and provide guidance. Technical skills centered in design, configuration, implementation, testing, and operations of Microsoft AzureAD Implement, administer, and monitor Microsoft Azure solutions, including identity, compute, storage, network, and security. Strong foundational understanding of IaaS, PaaS, and SaaS Azure resources and when to best implement Serve as a Azure technical resource in our team s efforts to determine the needs of our businesses objectives Participate in planning, implementation, and growth of our Azure foundational footprint to drive adoption and promote the business value of Microsoft Azure Work closely with other architects and engineers to recommend and design solutions for our business, security, and service level requirement needs Align solutions with standards and best practices working with cross-functional teams Technical support for custom developed andor third-party solutions built with Microsoft Azure Ability to mix technical expertise with simple, everyday language to deliver a story that is memorable, educational and useful Preferred Skills 2+ years of experience with implementation and support of cloud services on Azure, including exposure to some of the advanced services and features 2+ years of Active Directory administration 2+ years experience with virtual network appliances (Administration and Implementation) Proficient in one or more of the following scripting languages Bash, Perl, Python, PowerShell Good understanding of versioning tools and concepts Experience aiding with operationalizing Azure cloud environments using Azure native and third-party tools for monitoring and management Web Application Firewall (WAF) and Pala Alto experience is a plus GEHA is an Equal Opportunity Employer. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. Our company's corporate headquarters is located in Lee's Summit near Douglas Rd and I-470 with a total of five locations in the Kansas City metropolitan area.

Keywords: Government Employees Health Association, Inc. (GE, Lee's Summit , Cloud Infrastructure Engineer, IT / Software / Systems , Lees Summit, Missouri

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