Company: COSENTINO'S PRICE CHOPPER
Location: Lees Summit
Posted on: March 26, 2020
Position Objective:To assist customers in their shopping experience
by receiving, cutting and serving seafood product in the most
efficient, friendly, and courteous manner possible.
Reporting Structure: This position formally reports to the Seafood
Status: This is a non-exempt position.
Knowledge The following is a list of any certifications, formal
education, or training requirements for this position. Essential
Knowledge -- A food handling permit must be obtained within the
first 14 days of employment. -- Completion of ongoing training and
development as listed on the Cosentino Learning Plan. Non-Essential
Knowledge -- A high school diploma or equivalent is preferred.
Skills The following is a list of the basic skill requirements for
this position. Essential Job Functions -- Follow all guidelines for
proper techniques of cutting and/or preparing items for placement
in the display cases. -- Monitor all product expiration dates and
ensure that all items are properly rotated. -- Monitor products for
any damaged, un-saleable, or returnable products that should be
removed and follow proper procedures for damage claims. --
Accurately count and record merchandise as part of the inventory
process. -- Quickly and accurately change shelf tags, change price
markers on displays, and label/price mark merchandise. -- Be
knowledgeable about department items, procedures and policies so
customer questions can be answered accurately and courteously. --
Assist customers at the counter by weighing, wrapping and pricing
selected items. -- Meet or exceed productivity standards to produce
desired team and individual results. -- Resolve customer complaints
in a professional manner and recognize when it is appropriate to
involve a member of the store management team. -- Know and
implement the Cosentino Customer Service Standards. -- Quickly
unload and sort incoming shipments and neatly stock them in their
designated areas without damaging merchandise. -- Neatly stock
department shelves by matching item UPC codes to shelf tags and
ensuring products are front facing for customers. -- Actively work
to keep your work area and your department as a whole clean and
safe for customers and coworkers. -- Know, comply with, and
encourage other team members to comply with all health regulations,
sanitation guidelines and safety procedures for your department and
your store. -- Able to operate, clean and maintain all equipment
safely and competently. -- Demonstrates the strong verbal and
interpersonal skills necessary for positive customer and peer
interactions. -- Demonstrates the basic math and reading skills
required for the position. Non-Essential Job Functions -- Promote
new items and weekly specials through effective merchandising and
creative displays. -- Closely monitor the department for potential
security issues and report any concerns to a member of the
department or store management team. -- Support your company by
completing additional tasks identified by management, assisting
other stores or departments as needed and gaining new skills when
necessary. Physical Abilities The following physical movements
could potentially be part of any scheduled shift and employees will
be expected to perform these actions while on duty. Essential
Abilities -- Reaching overhead with both arms up to a maximum of 84
inches, twisting at the waist and lifting objects with both hands
weighing up to 30 lbs. -- Pushing and pulling grocery items to the
proper locations as needed, up to a peak force of 40 lbs. --
Standing and walking for long periods of time on tile, asphalt,
concrete or other hard surfaces. -- Occasionally lifting and
carrying up to 60 lbs. -- Bending and squatting, at times all the
way to floor level. -- Able to work in colder conditions of the
grocery coolers and freezers. Non-Essential Abilities -- Climbing a
ladder, possibly up to 15ft. Core Competencies The following is a
list of overall competencies identified for this role. This profile
is based on the necessary knowledge, skills and abilities for the
position. Customer Focus
-- Meets or exceeds the service expectations of internal and
-- Accepts customer feedback and uses it to make improvements in
products and services.
-- Decisions, actions and behaviors reflect a priority on the
-- Interactions with customers are courteous, respectful, and
follow the Cosentino Customer Service Standards. Integrity and
-- Behaviors demonstrate a direct, truthful manner that portrays
trustworthiness in all professional interactions.
-- Presents the unvarnished truth while still maintaining a
courteous, polite demeanor.
-- Respects the privacy of others and avoids gossiping behaviors
that break down working relationships and deteriorate trust.
-- Admits mistakes, avoids blame-shifting, and is accountable for
actions in the workplace. Interpersonal Savvy
-- Relates well to all kinds of people.
-- Builds rapport with customers and coworkers while still
demonstrating appropriate professional boundaries.
-- Maintains constructive and effective relationships with peers
-- Uses diplomacy and tact to diffuse even high-tension situations
-- Effectively resolves conflicts or other difficult interpersonal
circumstances in the workplace by using appropriate means and
resources. Adaptable Learning Style
-- Learns quickly when faced with new procedures, problems or other
-- Open and adaptable to changes in the workplace.
-- Learns from both successes and failures in the learning process
in order to keep developing in the workplace.
-- Quickly considers all angles of a situation to identify
solutions and problem-solve challenges.
-- Eager and willing to tackle tasks and projects that require
learning new skill sets or gaining advanced knowledge.
-- Looks for new opportunities to develop professionally and keep
skills and knowledge fresh. Results Oriented
-- Known as the type of person to "step up to the plate" to get
-- Responds to tasks, projects or requests with a sense of
-- Shows the follow through and drive to complete projects or tasks
even when challenges or unforeseen obstacles are presented.
-- Demonstrates an eager and willing attitude when asked to
participate in new projects or tasks.
-- Able to anticipate problem areas and possible solutions for
-- Functions well as part of a team, but can also act independently
when necessary to "get the job done".
-- Demonstrates required skills in a manner that produces desired
-- Follows company policy and procedures in order to achieve
Keywords: COSENTINO'S PRICE CHOPPER, Lee's Summit , Seafood Clerk, Other , Lees Summit, Missouri
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