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Sales Engineer

Company: JCI
Location: Lees Summit
Posted on: August 4, 2022

Job Description:

Position: Sales Engineer

Location: Lee's Summit, MO

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.


Primary objective is to provide unmatched customer experiences and demonstrate JCI's Winning Behaviors that influence a positive culture, safety first attitude, relationship building, and impacts revenue growth and profitability. The Sales Engineer is responsible for generating a forecasted sales/gross margin and managing all aspects of sales and customer service in specific assigned territory and accounts. The Sales Engineer develops and nurtures relationships with account decision makers to influence purchasing decisions and to maximize JCI's competitive position. The Sales Engineer is seen as a "solutions provider" by our customers and is expected to professionally represent JCI Industries and our vendor partners.

The Sales Engineer exhibits, and motivates others in, JCI's Winning Behaviors:

  • Stewardship - champions growth, agent for change, committed to standards of excellence
  • Customer Focus - prioritizes relationships, sets the bar for service & unmatched customer experience
  • Respectful Communication - trustworthy, honest, respectful, values others, positive influencer
  • Integrity - adheres to ethical principles, standards of excellence, self-accountable, role model
  • Professionalism - reliable, responsive, follows-through, best practices, sense of purpose/urgency
  • Teamwork - exemplifies teamwork, collaborative, values each team member and their differences

  • Calls on decision makers in the marketplace, specifically Oil & Gas, Power and Chemical, who are in a position to specify or purchase JCI products and services
  • Work in collaboration with rotating equipment engineers and maintenance professionals to solve problems
  • Conducts product presentations and demonstrations to enhance the knowledge and product awareness of current and potential customers
  • Establishes rapport and engages in joint sales calls with manufacturers JCI represents in the marketplace
  • Attends and participates in sales and other company meetings as required
  • Maintains high knowledge level of products, processes, and the latest industry trends
  • Properly load and fasten equipment in the back of a pickup truck
  • Entertains customers and/or vendors including after hours to strengthen relationships.
  • Provides start-up service and support when required
  • Perform failure analysis of mechanical equipment and report findings
  • Manage equipment performance improvement programs, report actions and results in quarterly meetings
    • Strong communication skills (verbal and written)
    • Influential customer service skills and accomplished at building relationships
      • Ability to multitask, prioritize, and manage time efficiently
        • Possess an energetic, outgoing, and friendly demeanor
        • Accomplished at working independently and as an active member of a team
        • Customer centric focus (internal and external customers)
        • Strong computer skills including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and CRM/Selltis experience preferred
        • Comfortable making cold calls and talking to people
          • Mechanical aptitude
          • An understanding of rotating equipment, fabrication/manufacturing of equipment and machine shop practices preferred
          • Ability to interpret industry standards and engineering specifications (API and ASME)
          • Prior plant experience preferred
          • Strong computer skills with PC's and related software, such as MS Office products, CRM (Selltis), etc.
          • Ability to work autonomously and on a team
            • Engineering or technical degree and/or rotating equipment experience preferred
            • Proficient in using Word, Excel, Power Point and Outlook, and CRM software (Selltis a plus)
            • Valid drivers' license with clean driving record
              • Must be able to work in an office and industrial setting as required by the customer
              • Must be able to travel via plane as needed; and drive a vehicle for up to 2-3 hours at a time and up to 6 hours per day.
              • Must be able to communicate via telephone and electronic devices in the workplace.
              • Ability to walk for long stretches, climb stairs regularly, and climb ladders occasionally while at industrial customer sites.
              • Work in various climates. Some climates are high temperature (ambient temps and sometimes greater when in hot process environment). Will also spend time outdoors in direct sunlight and extreme high or low temperatures depending on the season.
              • Wear proper PPE which includes hard hat, safety glasses, and proper attire, which could include long sleeves even when temperatures are high. Our current state-of-affairs often requires a mask due to COVID requirements.
              • Occasional lifting of loads up to 50 lbs.
              • Must climb up and down into the back of a truck.
              • Work in an industrial environment, which includes the presence of various chemicals, hot piping/vessels, steam, cooking apparatuses, livestock, livestock and food processing, dust, and industrial/municipal wastewater, while wearing proper PPE.
              • Speak in front of a group of people for long periods

                About OTC Industrial Technologies:

                OTC is one of the largest industrial distributors and service providers in the United States. Our award-winning team is the market leader offering engineered solutions, technical solutions, and aftermarket field support across a variety of industries including:
                • Automotive
                • Aerospace
                • Power Generation
                • Mining & Aggregate,
                • Medical
                • Food & Beverage
                • Chemical Processing and many more
                  We are proud to serve such well-known companies such as Toyota, Dupont, Dow, BP, GE, Pitney Bowes, Honeywell, Delphi, Ford, Timken, Bayer, and Freeport-McMoran.

                  We employ over 1,600 employees in more than 57 locations ... and growing! The OTC team includes industry leading organizations that include OTP Industrial Solutions, Furey Filter and Pump, JCI, IPEG, Keller Electrical, Laron, Buckeye Pumps, PK Controls, Ohlheiser, Air Technologies, Midway, Contrast, FACT, Tape, etc.. Our size and strength give us the resources to drive continuous improvement, while local decision-making enables the agility to quickly meet our client's unique needs.

                  Position Statement:

                  Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company .

                  Perks of Working with OTC Industrial Technologies:

                  As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition. Associated topics: building, engineer, field service, install, medical, microsurgery, sales applications engineer, trauma, vascular, web service

Keywords: JCI, Lee's Summit , Sales Engineer, Other , Lees Summit, Missouri

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