Branch Banker
Company: Lead Bank
Location: Lees Summit
Posted on: January 25, 2023
Job Description:
Lead Bank is not your traditional community bank. Our
out-of-the-box thinking, strategy, open-concept locations, and
non-traditional way of banking are just the start of our
uniqueness. We have been a fixture in the Kansas City community
since 1928, offering a comprehensive list of financial services
including business banking, personal banking, and banking as a
service. We are looking for a Branch Banker to join our Deposit
team! The Branch Banker position is one of the most important
client support roles at Lead Bank. Branch Bankers are the faces of
our organization and work alongside our clients to help them
achieve their financial goals. Our team of Bankers work in a
fast-paced environment where they multitask and prioritize their
work using their discretion. We intentionally created a
non-traditional banking atmosphere that allows each client to have
a personalized, immersive experience. Our Branch Bankers develop
fluency with Lead's suite of personal and business financial
products. Whether in branch or through our online platform, Branch
Bankers generate new business and support existing clients. Our
relationship-building approach removes any sales pressure, allowing
our bankers to focus on what's most important to us: meeting the
needs of our clients. Interdepartmental collaboration has allowed
Branch Bankers to learn and find new passions. A majority of our
Branch Bankers remain on the Lead Bank team and have since grown
their careers in other areas of the Bank, including Accounting,
Lending, and Management. To thrive in this role, you must:
- Demonstrate the ability to adapt to a fast-paced environment,
multitasking when required while also showing great attention to
detail
- Bring excellent client care skills that will help you build
professional relationships and curate interactions based on client
motivations
- Show curiosity, show humility, be open to new ideas and
approach your work with a growth mindset
- Are a team player and enjoy working with people to achieve the
best and most efficient result
- Show a strong accountability and group responsibility for the
customers we serve, taking on and performing task In this role you
will:
- Open new personal and business accounts and associated
products
- Complete online banking enrollment and check orders on client's
behalf
- Issue debit and credit cards; troubleshoot denials; initiate
fraud claims
- Process funds transfers (internal, ACH, wire)
- Troubleshoot and resolve online banking issues clients may
experience
- Verify personal and business identification documents (CIP/KYC)
and archive paperwork
- Process new online account applications
- Provide a seamless digital client experience through live
chats, emailed requests, and website form inquiries
- Provide ongoing client support to further business or enhance
client account productivity
- Become a Lead Bank product knowledge expert. Educate clients
and new hires on specifics of our financial service offerings
- Utilize CRM (Customer Relationship Management) system
- Perform other duties as assigned Qualifications
- Bank Teller experience is preferred, but not required
- Excellent client service skills
- Embody the growth mindset and bring a self-driven and
self-starter mentality to your work
- Brings communication skills that help you understand client
needs
- Thrives in social situations
- Able to complete assigned tasks to perform duties required What
we offer
- Competitive compensation based on experience, geographic
location, and role
- Medical, Dental, Vision, Life, 401k matching, and Disability
benefits
- Flexible vacation policy, plus three mental health days and
your birthday off
- A challenging and fulfilling opportunity to join one of the
most experienced teams in banking and fintech
- A fun team-oriented environment where your career will be
supported
- Dress For Your Day dress code Hours: Monday-Friday 8:30am to
6:30pm Saturday (Rotating Schedule) 8:30am-12:30pm Lead Bank is
proud to have an inclusive culture committed to ensuring equal
employment opportunity in all employment decisions regardless of
race, color, gender, national origin, religion, age, disability,
sexual orientation, gender identity, military status, veteran
status or any other legally protected status. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
PI
Keywords: Lead Bank, Lee's Summit , Branch Banker, Other , Lees Summit, Missouri
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