Installation and Service Coordinator - Kansas City, MO
Company: Lifeway Mobility
Location: Kansas City
Posted on: May 2, 2024
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Job Description:
At Lifeway Mobility, we care about our employees' well-being.
Join our team and enjoy a comprehensive benefits package that
includes medical, dental, vision, 401k, employer paid life and LTD
and some voluntary benefits too. We set you up for success at the
start- with our Academy, which includes virtual and in person
training, ongoing support, and the opportunity to grow, either in
your role, or into a new role. Plus, you'll have the opportunity to
relax and recharge with 7 paid holidays and two weeks of PTO. Apply
now to be a part of our team. Ready to elevate your career with
us?
Lifeway Mobility, an established leader in the fast-growing home
accessibility industry, helps seniors with impaired mobility and
individuals with disabilities stay in their homes and remain
independent. We're seeking a tech-savvy, customer-first team player
to support customers and assist in managing installation and
service projects.
Key responsibilities include the following:
-- Coordinates production processes from point of sale to project
completion.
-- Coordinates special order product installations with respective
sales agent.
-- Manages the purchase order process and coordinates with branch
technicians to establish reorder points on established stock items
and inventory
-- Assumes the role of customer interface with calls and emails as
it relates to service, scheduling and production
-- Request and documents service authorizations from state
agencies
-- Coordinates the parts return process ( packaging, shipping and
vendor credit)
-- Estimates service pricing, production time frames and man hours
as it relates to product installation and service.
Our ideal candidate will have the following qualifications:
-- At least three years' experience in telephone/computer-based
customer service
-- High school diploma
-- Ability to juggle phone calls and computer tasks
-- Experience with Microsoft Word, Excel, Outlook, and client
relationship management (CRM) systems
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Lifeway Mobility is an Equal Opportunity
Employer.PI1346ffa7ee9d-25660-34307155
Keywords: Lifeway Mobility, Lee's Summit , Installation and Service Coordinator - Kansas City, MO, Other , Kansas City, Missouri
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