LeesSummitRecruiter Since 2001
the smart solution for Lee's Summit jobs

Customer Solution Tech Support

Company: Mommy Jobs Online
Location: Lees Summit
Posted on: September 11, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industries requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service W.A.H Job Bank Registry to become a lifetime member and to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBrenda on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Lee's Summit , Customer Solution Tech Support, Other , Lees Summit, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Home Weekly! CDL-A Truck Drivers Needed!
Description: XPO Logistics is currently seeking Class A CDL Drivers Home weekly .46/mi 5000 SIGN-ON BONUS Run Midwest, South, Southeast Quarterly safety amp performance bonus Newer, Well maintained
Company: XPO Logistics
Location: Blue Springs
Posted on: 09/24/2019

Retail Sales
Description: Overview The Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of the merchandise, (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Saint Joseph
Posted on: 09/24/2019

Home Weekly! CDL-A Truck Drivers Needed!
Description: XPO Logistics is currently seeking Class A CDL Drivers Home weekly .46/mi 5000 SIGN-ON BONUS Run Midwest, South, Southeast Quarterly safety amp performance bonus Newer, Well maintained
Company: XPO Logistics
Location: Lees Summit
Posted on: 09/24/2019


CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS GET IN CONTROL OF YOUR CAREER Renewed. Recommitted. Ready.REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS At USA Truck, we ve recommitted to helping CDL-A truck (more...)
Company: USA Truck
Location: Lawrence
Posted on: 09/24/2019

CDL Class A Delivery Driver
Description: Position Summary: Class A CDL drivers efficiently deliver the right product to customer accounts in a courteous, professional, compliant, safe and timely manner. Drivers use a multitude of methods including (more...)
Company: Reinhart Foodservice
Location: Lees Summit
Posted on: 09/24/2019

CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS GET IN CONTROL OF YOUR CAREER Renewed. Recommitted. Ready.REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS At USA Truck, we ve recommitted to helping CDL-A truck (more...)
Company: USA Truck
Location: Lees Summit
Posted on: 09/24/2019

Online Personal Shopper - Part Time
Description: Job Title : Online Personal Shopper FLSA : Non-Exempt Department: Grocery Revision Date : 11/2014 General Function : As a Personal Shopper, this position will allow you the opportunity to select the (more...)
Company: Hy-Vee
Location: Saint Joseph
Posted on: 09/24/2019

Seasonal Sales Associate - Part-time
Description: Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. (more...)
Company: Kohls
Location: Independence
Posted on: 09/24/2019

Bid On Local Contractor Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Saint Joseph
Posted on: 09/24/2019

Do you enjoy helping others?
Description: Growing 26 year old National Discount Health Benefits provider of healthcare access in the US is seeking bright, motivated people enjoy helping
Company: Living Healthy
Location: Blue Springs
Posted on: 09/24/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Lee's Summit RSS job feeds