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Branch Manager II - Chipman Rd. Banking Center

Company: Commerce Bank
Location: Lees Summit
Posted on: February 3, 2020

Job Description:

26807 Branch Manager II - Chipman Rd. Banking Center (Open) Job Category: Grade 08 ---------------------------------------------------------------------- Location: 1001 NW Chipman Rd, Lee's Summit, Missouri 64081 ---------------------------------------------------------------------- Job Expectations: Branch Manager II - Chipman Rd. Banking Center ABOUT WORKING AT COMMERCE Wouldn’t it be great if you could help people with their financial challenges and build and grow your leadership skills? That’s exactly what you’d be doing as a Branch Manager for Commerce Bank. We’re looking for teammates who are ready to say, “Challenge Accepted” then truly help people with their everyday money issues. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills and contributions. And as a Branch Manager, you’ll be the key person driving your branch’s success. Hiring strong people like you is the reason we’ve been a successful bank for over 150 years and have developed a reputation as a great place to work in the banking world. If you’d like to work at a place that is respected in its industry and in your community, we should talk. We’re always looking for the best and brightest who are ready to step up and say, Challenge Accepted!” ABOUT THIS JOB The Branch Manager is the go-to person running a branch. You’ll drive and supervise daily operations of the branch to keep customer service running smoothly while promoting security and profitability. This is a very important job that’s key to the branch’s success. You’ll be in charge of making sure branch and individual sales expectations are met; day-to-day customer service; compliance with established policies and procedures relative to bank operations; security; human resource management; etc. The Branch Manager monitors sales results of individuals as well as the branch as a whole against established goals. You’ll step in to provide coaching and assistance whenever it’s needed. In addition, you’ll have our own personal sales goals to meet and you may be assigned business development responsibilities as well. You’ll be a coach, leader, mentor and role model all rolled into one. You’ll lead your team to build and maintain strong relationships with customers by making sure they have a great experience every time they visit the branch and by providing friendly, helpful solutions to their financial challenges. If this sounds like you, we’d love to talk. Work Schedule: Monday-Friday, Saturday. Education/Experience • College degree in a related field or equivalent related work experience • Minimum of 2 years additional related work experience Technical Knowledge/Skills • Required: Basic knowledge of the financial services industry gained through prior work experience • Preferred: Working knowledge of retail products and services and bank operations gained through prior work experience. Primary Duties • Provide management support/direction to subordinate managers and or branch staff; monitor sales efforts and results; observe and coach staff to improve overall customer management; perform related administrative duties. • Plan and implement sales tactics to assure that individual and branch sales goals are met. • Sell/Cross sell retail products; makes consumer loans; services customer needs; research problems and provide follow-up to customers/staff members, etc. Important Skills To truly thrive as a Branch Manager at Commerce, you’ll need to exhibit these crucial skills: Adaptability-- in varying environments, different tasks, responsibilities, and people. Analysis/Problem Assessment--identifying key issues and relationships from a base of information; relating and comparing data from different sources; identifying cause-effect relationships. Coaching-- helping to develop others’ knowledge and skills; providing timely feedback and guidance to help them reach their goals. Communication-- expressing ideas effectively in individual and group situations (including nonverbal communication); adjusting language or terminology to the needs of the audience. Customer Service Orientation-- proactively develop customer relationships by listening to and understanding the customer (both internal and external); anticipating and providing solutions to customer needs; and giving high priority to their satisfaction . Delegation of Authority and Responsibility-- allocating decision-making authority and task responsibilities to appropriate subordinates, utilizing subordinates’ time, skills, and potential effectively. Follow-up--establishing procedures to monitor the results of delegations, assignments, or projects. Information Monitoring-- setting up ongoing procedures for collection and review of information necessary for the management of projects or an organization Initiative-- actively attempt to influence events to achieve goals; self-starting rather than accepting passively. Innovation-- generate creative solutions to work situations; trying different and novel ways to deal with organizational problems and opportunities. Tenacity--stay with a position or plan of action until the desired objective is achieved or is no longer reasonably attainable. Business Development--The Branch Manager is expected build and maintain business by actively soliciting new business from prospective customers and work directly with current customers to provide them innovative solutions that will help maintain and build on their relationship with Commerce. Time Type: Full time

Keywords: Commerce Bank, Lee's Summit , Branch Manager II - Chipman Rd. Banking Center, Other , Lees Summit, Missouri

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