LeesSummitRecruiter
the smart solution for Lee's Summit jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Lees Summit
Posted on: March 3, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visitmommyjobsonline.comand click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLCAROL3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Lee's Summit , Inbound Travel Consultant, Professions , Lees Summit, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Team Truck Driver - $20,000 Sign-on Bonus per Team - Up to $0.60 cpm -
Description: Team truck driver compensation is among the highest in Schneider's fleet. Earn up to 0.56 per mile starting pay. Truckers will average 5,000-6,000 miles per week choose more or less and 1,100 miles (more...)
Company: Schneider National
Location: Kansas City
Posted on: 03/22/2019

CDL-A Team Truck Driver - Kansas City
Description: 30,000 Sign-On Incentive For Trucking Teams br Double your miles and earning power with higher team CPM rates br br J R Schugel has a variety of team CDL-A truck driver opportunities
Company: J & R Schugel
Location: Kansas City
Posted on: 03/22/2019

Lyft Driver (Be Your Own Boss)
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and (more...)
Company: Lyft
Location: Kansas City
Posted on: 03/22/2019


Regional Truck Driver - KANSAS CITY, MO
Description: J.B. Hunt is now hiring CDL-A truck drivers into our regional driving fleet Find your greatest driving job at J.B. Hunt. Projected average annual earnings
Company: JB Hunt
Location: Kansas City
Posted on: 03/22/2019

CDL-A Team Truck Driver
Description: 30,000 Sign-On Incentive For Trucking Teams br Double your miles and earning power with higher team CPM rates br J R Schugel has a variety of team CDL-A truck driver opportunities available now (more...)
Company: J&R Schugel Trucking
Location: Kansas City
Posted on: 03/22/2019

Part Time - Lyft Driver - Kansas City
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Kansas City
Posted on: 03/22/2019

CDL-A OTR Company Driver Job - Avg. Over $75K Annually
Description: CDL-A Driver Benefits Average over 75,000 in gross annual income and opportunity to make up to .49 cpm OTR routes ndash average 2,800 miles/week Freight lanes that offer consistent home time Local/Dedicated (more...)
Company: CalArk
Location: Kansas City
Posted on: 03/22/2019

CDL-A Midwest Regional Truck Driver
Description: Weekend Home Time On Midwest Regional Runs We have the regional CDL-A truck driver runs you've been searching for J R Schugel has regional truck driver runs in the Midwest that get you home weekly -or (more...)
Company: J & R Schugel
Location: Kansas City
Posted on: 03/22/2019

CDL A Truck Drivers - $5,000 Experienced Driver Bonus
Description: Falcon Transport Co. is looking forward to continuing the success we have had so far in 2018 and we want you to join us Some of the benefits of joining our team include: Excellent low cost medical
Company: Falcon Transport co
Location: Kansas City
Posted on: 03/22/2019

Kansas City, Missouri Now is Your Chance Class A CDL Drivers!
Description: Drive for a company that offers Better equipment, Career Advancement and Opportunities for Rest and Relaxation br At ABCO, Your experience Matters Call now, Don't Wait
Company: ABCO Transportation
Location: Kansas City
Posted on: 03/22/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Lee's Summit RSS job feeds